Refund policy
Unfortunately, we are unable to accept returns for our products.
However, if your cans were damaged during transit, we may be able to offer a refund or replacement. Please provide photographic evidence of the damage within 48 hours of receiving your order.
Please note, we cannot provide refunds if:
- The taste was not as expected.
- You forgot to cancel your order, and it has already been dispatched.
This policy does not affect your legal rights under the Consumer Rights Act 2015. You are entitled to a refund, repair, or replacement if the goods are faulty, damaged, or not as described.
If you have any concerns or are unhappy with any part of your order, please email us at hello@drinkkaoba.com. We will do our best to resolve the issue and ensure your satisfaction.